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Use this resource to sort customer requests, reply quickly and hand complex cases to a person
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In a terminal, from the folder you want:
npx --yes palatekit@latest install ai-customer-support-agentFirst time: connect the CLI with
npx --yes palatekit@latest loginThe prompt gives the assistant the role of a support agent: it classifies each request, writes a clear and polite reply, and flags cases to hand to a human, following data rules.
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Updated November 2, 2026
You say
“A customer asks for a refund after 30 days. Classify the request and draft the reply.”

Prompt published by MiaoCento under the CC0-1.0 license, delivered in its original version.
Listed unmodified
« AI Customer Support Specialist » (MiaoCento, CC0-1.0) livré dans sa version d'origine : fiche en français et en anglais par PalateKit.
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