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AI Customer Support Specialist v1.0.0

Use this resource to sort customer requests, reply quickly and hand complex cases to a person

New

  • 96 downloads
  • 101 likes
  • 241 saves

Free

Install with the CLI

In a terminal, from the folder you want:

npx --yes palatekit@latest install ai-customer-support-agent

First time: connect the CLI with

npx --yes palatekit@latest login

The prompt gives the assistant the role of a support agent: it classifies each request, writes a clear and polite reply, and flags cases to hand to a human, following data rules.

Updated November 2, 2026

Card for the “AI Customer Support Specialist” prompt

Details

Generates with
Your agent's model
Licence
CC0-1.0

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What you get

  • The full prompt, ready to paste
  • Variables to replace: ${customerIssue}, ${responseTime:immediate}

Good fit for

  • Answering frequent questions for an online shop
  • Drafting reply templates for a support team

Not for

    Tags

    • support
    • customer
    • replies
    • service

    About

    You say

    “A customer asks for a refund after 30 days. Classify the request and draft the reply.”

    Card for the “AI Customer Support Specialist” prompt

    Prompt published by MiaoCento under the CC0-1.0 license, delivered in its original version.

    Show more

    How to use it

    1. Paste the prompt into your assistant or agent
    2. Ask it to sort customer requests, reply quickly and hand complex cases to a person
    3. Review and adjust the result

    Content preview

    Files

    • ai-customer-support-agent.md0.6 KB
    • LICENSE0.6 KB
    • NOTICE-PALATEKIT.md0.5 KB

    Origin and licence

    Listed unmodified

    Author
    MiaoCento
    Source
    github.com/f/prompts.chat/blob/cecef6fc73c2c389770695a56252d331981727de/prompts.csv
    Licence
    CC0-1.0

    Notice

    « AI Customer Support Specialist » (MiaoCento, CC0-1.0) livré dans sa version d'origine : fiche en français et en anglais par PalateKit.

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