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Assigning CMDB access to an ITSM user v1.0.0

Use this resource to give a user access to the CMDB data of Service Cloud ITSM

New

  • 563 downloads
  • 127 likes
  • 150 saves

Free

Install with the CLI

In a terminal, from the folder you want:

npx --yes palatekit@latest install cmdb-user-access-assignment

With no option, the skill goes to ~/.agents/skills/; add --agent claude-code (or codex, cursor…) to target an agent.

First time: connect the CLI with

npx --yes palatekit@latest login

The agent checks that the CMDB feature is on, identifies the user and the requested permission sets, then reviews existing assignments. It assigns the license then the permission set, after confirmation. You get a user who can access configuration items.

Mostly picked by

Updated November 2, 2026

Card for the “Assigning CMDB access to an ITSM user” skill

Details

Works in
Install guides
Generates with
Your agent's model
Licence
Apache-2.0

Similar resources

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What you get

  • SKILL.md : prerequisites, user and set resolution and two-step assignment
  • references/ : MCP call invocation

Good fit for

  • A user gets a 403 error on CMDB after it was enabled
  • A colleague must be a configuration item reader or owner

Not for

    Tags

    • cmdb
    • permissions
    • itsm
    • salesforce

    About

    You say

    “Give Paul Leroy read access to CMDB configuration items.”

    Card for the “Assigning CMDB access to an ITSM user” skill

    Skill published by forcedotcom under the Apache-2.0 license, delivered in its original version.

    Show more

    How to use it

    1. Install the skill in your agent's skills folder
    2. Ask your agent to give a user access to the CMDB data of Service Cloud ITSM
    3. Review and adjust the result

    Content preview

    Files

    • LICENSE11.4 KB
    • NOTICE-PALATEKIT.md0.5 KB
    • references/mcp-invocation.md12.7 KB
    • SKILL.md19.2 KB

    Origin and licence

    Listed unmodified

    Author
    forcedotcom
    Source
    github.com/forcedotcom/sf-skills/tree/985407c7f7896030759d3310fe47d652265916b3/skills/service-itsm-agentic-setup-cmdb-access-assign
    Licence
    Apache-2.0

    Notice

    « service-itsm-agentic-setup-cmdb-access-assign » (forcedotcom, Apache-2.0) livré dans sa version d'origine : fiche en français et en anglais par PalateKit.

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