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Customer health score design v1.0.0

Use this resource to design a customer health score with trends and automatic alerts

New

  • 357 downloads
  • 116 likes
  • 110 saves

Free

Install with the CLI

In a terminal, from the folder you want:

npx --yes palatekit@latest install customer-health-score-design

With no option, the skill goes to ~/.agents/skills/; add --agent claude-code (or codex, cursor…) to target an agent.

First time: connect the CLI with

npx --yes palatekit@latest login

The agent defines the health dimensions, picks the indicators for each, sets the scoring rules and alert thresholds. You get a score model and a monitoring cadence.

Mostly picked by

Updated November 2, 2026

Card for the “Customer health score design” skill

Details

Works in
Install guides
Generates with
Your agent's model
Licence
MIT

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What you get

  • SKILL.md: health dimensions and indicator selection
  • SKILL.md: scoring rules, alert thresholds and monitoring cadence

Good fit for

  • You want to track the health of your whole portfolio
  • Your current score does not warn early enough

Not for

    Tags

    • health score
    • customer success
    • alerts
    • indicators

    About

    You say

    “Define a health score for my customers based on usage, tickets and payments.”

    Card for the “Customer health score design” skill

    Skill published by guia-matthieu under the MIT license, delivered in its original version.

    Show more

    How to use it

    1. Install the skill in your agent's skills folder
    2. Ask your agent to design a customer health score with trends and automatic alerts
    3. Review and adjust the result

    Content preview

    Files

    • LICENSE1.1 KB
    • NOTICE-PALATEKIT.md0.5 KB
    • SKILL.md14.8 KB

    Origin and licence

    Listed unmodified

    Author
    guia-matthieu
    Source
    github.com/guia-matthieu/clawfu-skills/tree/4108f5c010ccaa8b5707fa05ca1d888ae167e548/skills/customer-success/health-score-monitor
    Licence
    MIT

    Notice

    « health-score-monitor » (guia-matthieu, MIT) livré dans sa version d'origine : fiche en français et en anglais par PalateKit.

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