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Run a difficult feedback conversation v1.0.0

Use this resource to prepare and hold a feedback or workplace conflict conversation

New

  • 324 downloads
  • 164 likes
  • 218 saves

Free

Install with the CLI

In a terminal, from the folder you want:

npx --yes palatekit@latest install difficult-feedback-conversations

With no option, the skill goes to ~/.agents/skills/; add --agent claude-code (or codex, cursor…) to target an agent.

First time: connect the CLI with

npx --yes palatekit@latest login

The agent helps you clarify the issue and your goals, then phrases the feedback with the Situation-Behavior-Impact model. You get a preparation plan, ready-to-use wording and a follow-up step.

Mostly picked by

Updated November 2, 2026

Card for the “Run a difficult feedback conversation” skill

Details

Works in
Install guides
Generates with
Your agent's model
Licence
MIT

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What you get

  • SKILL.md: preparation, delivery and follow-up framework with the SBI model
  • references/: difficult-conversation scripts and expectation alignment

Good fit for

  • You need to raise a drop in a team member's performance
  • A conflict between two colleagues is blocking the work

Not for

    Tags

    • feedback
    • conversation
    • management
    • conflict
    • communication

    About

    You say

    “Help me prepare feedback for Julien: he often arrives late to meetings.”

    Card for the “Run a difficult feedback conversation” skill

    Skill published by softaworks under the MIT license, delivered in its original version.

    Show more

    How to use it

    1. Install the skill in your agent's skills folder
    2. Ask your agent to prepare and hold a feedback or workplace conflict conversation
    3. Review and adjust the result

    Content preview

    Files

    • LICENSE1.1 KB
    • NOTICE-PALATEKIT.md0.5 KB
    • README.md9.9 KB
    • references/difficult-conversation-scripts.md10.2 KB
    • references/expectation-alignment.md8.5 KB
    • references/feedback-sbi-model.md8.6 KB
    • SKILL.md11.6 KB

    Origin and licence

    Listed unmodified

    Author
    softaworks
    Source
    github.com/softaworks/agent-toolkit/tree/3027f20f3181758385a1bb8c022d4041dfb4de84/skills/feedback-mastery
    Licence
    MIT

    Notice

    « feedback-mastery » (softaworks, MIT) livré dans sa version d'origine : fiche en français et en anglais par PalateKit.

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