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Read the Help Scout support inbox v1.0.0

Use this resource to read Help Scout support conversations and analyze them

New

  • 402 downloads
  • 164 likes
  • 197 saves

Free

Install with the CLI

In a terminal, from the folder you want:

npx --yes palatekit@latest install help-scout-support-inbox

With no option, the skill goes to ~/.agents/skills/; add --agent claude-code (or codex, cursor…) to target an agent.

First time: connect the CLI with

npx --yes palatekit@latest login

The agent drives the help-scout-pp-cli binary to read conversations in your Help Scout inbox. It serves support operations and agent workflows, with a read-first approach. You get structured conversation data ready to analyze.

Mostly picked by

Updated November 2, 2026

Card for the “Read the Help Scout support inbox” skill

Details

Works in
Install guides
Generates with
Your agent's model
Licence
Apache-2.0

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What you get

  • SKILL.md: prerequisites, commands and reference
  • SKILL.md: agent mode, exit codes and when not to use it

Good fit for

  • You want to spot recurring topics in support
  • You prepare the monthly support review for your team

Not for

    Tags

    • customer support
    • helpdesk
    • conversations
    • api
    • service

    About

    You say

    “Summarize last week's open conversations and group them by theme.”

    Card for the “Read the Help Scout support inbox” skill

    Skill published by Deb Mukherjee under the Apache-2.0 license, delivered in its original version.

    Show more

    How to use it

    1. Install the skill in your agent's skills folder
    2. Ask your agent to read Help Scout support conversations and analyze them
    3. Review and adjust the result

    Content preview

    Files

    • LICENSE11.3 KB
    • NOTICE-PALATEKIT.md0.5 KB
    • SKILL.md9.5 KB

    Origin and licence

    Listed unmodified

    Author
    Deb Mukherjee
    Source
    github.com/mvanhorn/printing-press-library/tree/b7f184dc0b34ea3e16e85407ba028d828f59e085/cli-skills/pp-help-scout
    Licence
    Apache-2.0

    Notice

    « pp-help-scout » (Deb Mukherjee, Apache-2.0) livré dans sa version d'origine : fiche en français et en anglais par PalateKit.

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