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Incident management: severity, escalation and post-mortems v1.0.0

Use this resource to organize production incident management and post-incident reviews

New

  • 353 downloads
  • 163 likes
  • 149 saves

Free

Install with the CLI

In a terminal, from the folder you want:

npx --yes palatekit@latest install incident-management-postmortem

With no option, the skill goes to ~/.agents/skills/; add --agent claude-code (or codex, cursor…) to target an agent.

First time: connect the CLI with

npx --yes palatekit@latest login

The agent defines severity levels, an escalation matrix and how a war room works, then drafts a blameless post-mortem template. You get the templates and on-call rules to handle production incidents.

Mostly picked by

Updated November 2, 2026

Card for the “Incident management: severity, escalation and post-mortems” skill

Details

Generates with
Your agent's model
Licence
MIT

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What you get

  • SKILL.md: severity levels, escalation matrix and war room procedures
  • SKILL.md: on-call configuration and post-mortem template (timeline, root cause)

Good fit for

  • Your team has no clear procedure when a production incident happens
  • You must provide an incident review for SOC 2, HIPAA or PCI DSS

Not for

    Tags

    • incident
    • post-mortem
    • escalation
    • on-call
    • severity

    About

    You say

    “Write our severity matrix and the post-mortem template for production incidents.”

    Card for the “Incident management: severity, escalation and post-mortems” skill

    Skill published by bagelhole under the MIT license, delivered in its original version.

    Show more

    How to use it

    1. Install the skill in your agent's skills folder
    2. Ask your agent to organize production incident management and post-incident reviews
    3. Review and adjust the result

    Content preview

    Files

    • LICENSE1.1 KB
    • NOTICE-PALATEKIT.md0.5 KB
    • SKILL.md16.9 KB

    Origin and licence

    Listed unmodified

    Author
    bagelhole
    Source
    github.com/bagelhole/devops-security-agent-skills/tree/0365f57a079b1332f95cf26e31dd2d5332a8399f/compliance/continuity/incident-management
    Licence
    MIT

    Notice

    « incident-management » (bagelhole, MIT) livré dans sa version d'origine : fiche en français et en anglais par PalateKit.

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