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Handle an incident: triage, comms, postmortem v1.0.0

Use this resource to triage an incident, communicate its status and write the postmortem

New

  • 540 downloads
  • 240 likes
  • 204 saves

Free

Install with the CLI

In a terminal, from the folder you want:

npx --yes palatekit@latest install incident-triage-postmortem-workflow

With no option, the skill goes to ~/.agents/skills/; add --agent claude-code (or codex, cursor…) to target an agent.

First time: connect the CLI with

npx --yes palatekit@latest login

The agent rates severity, drafts status updates and keeps a timeline. Once the incident is resolved, it produces a blameless postmortem with causes and actions.

Mostly picked by

Updated November 2, 2026

Card for the “Handle an incident: triage, comms, postmortem” skill

Details

Works in
Install guides
Generates with
Your agent's model
Licence
Apache-2.0

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What you get

  • SKILL.md: modes (new, update, postmortem) and severity classification
  • SKILL.md: update template and timeline

Good fit for

  • Your production is down and you need to communicate
  • You want to write a postmortem after resolution

Not for

    Tags

    • incident
    • on-call
    • postmortem
    • communication

    About

    You say

    “Production has been down for ten minutes: assess the severity and draft the first status update.”

    Card for the “Handle an incident: triage, comms, postmortem” skill

    Skill published by anthropics under the Apache-2.0 license, delivered in its original version.

    Show more

    How to use it

    1. Install the skill in your agent's skills folder
    2. Ask your agent to triage an incident, communicate its status and write the postmortem
    3. Review and adjust the result

    Content preview

    Files

    • LICENSE11.5 KB
    • NOTICE-PALATEKIT.md0.5 KB
    • SKILL.md5.7 KB

    Origin and licence

    Listed unmodified

    Author
    anthropics
    Source
    github.com/anthropics/knowledge-work-plugins/tree/2574e29377c7173d0cecffef29a6ecbd7f8ccb5d/engineering/skills/incident-response
    Licence
    Apache-2.0

    Notice

    « incident-response » (anthropics, Apache-2.0) livré dans sa version d'origine : fiche en français et en anglais par PalateKit.

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