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Monitoring an Intercom integration v1.0.0

Use this resource to set up monitoring and alerts for an Intercom integration

New

  • 419 downloads
  • 208 likes
  • 236 saves

Free

Install with the CLI

In a terminal, from the folder you want:

npx --yes palatekit@latest install intercom-metrics-alerting

With no option, the skill goes to ~/.agents/skills/; add --agent claude-code (or codex, cursor…) to target an agent.

First time: connect the CLI with

npx --yes palatekit@latest login

The agent defines Prometheus metrics, wraps the Intercom client with instrumentation, adds OpenTelemetry traces and structured logs, then writes the alert rules and the metrics endpoint.

Mostly picked by

Updated November 2, 2026

Card for the “Monitoring an Intercom integration” skill

Details

Works in
Install guides
Generates with
Your agent's model
Licence
MIT

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What you get

  • SKILL.md: steps for metrics, instrumentation and alerts
  • references/implementation.md: full code for metrics, traces and logs
  • references/examples.md: end-to-end scenarios

Good fit for

  • You want to be alerted on the Intercom error rate
  • Intercom calls slow down and must be measured

Not for

    Tags

    • intercom
    • monitoring
    • prometheus
    • opentelemetry
    • alerts

    About

    You say

    “Add latency metrics to our Intercom client and an alert on 429 responses.”

    Card for the “Monitoring an Intercom integration” skill

    Skill published by Jeremy Longshore <jeremy@intentsolutions.io> under the MIT license, delivered in its original version.

    Show more

    How to use it

    1. Install the skill in your agent's skills folder
    2. Ask your agent to set up monitoring and alerts for an Intercom integration
    3. Review and adjust the result

    Content preview

    Files

    • LICENSE1.1 KB
    • NOTICE-PALATEKIT.md0.5 KB
    • references/examples.md3.4 KB
    • references/implementation.md8.1 KB
    • SKILL.md6.8 KB

    Origin and licence

    Listed unmodified

    Author
    Jeremy Longshore <jeremy@intentsolutions.io>
    Source
    github.com/jeremylongshore/tons-of-skills-marketplace/tree/ab85a061f7bcc039dac13ee193de7a4cd4388571/skills/.curated/intercom-observability
    Licence
    MIT

    Notice

    « intercom-observability » (Jeremy Longshore <jeremy@intentsolutions.io>, MIT) livré dans sa version d'origine : fiche en français et en anglais par PalateKit.

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