Every premium and members-only resource for $9.99/month, as a no-commitment subscription. See the plans

PalateKit

Sign in
Menu

Request a resource

Describe the resource you are missing in one sentence. We will email you when it is published.

0 / 280

A page, a video or an image online.

Unlock PalateKit

Unlock everything

Plan

Paying means accepting our terms of sale.

Secure payment by Stripe. Receipts and invoices sent by email.

Welcome back

Sign in to install, download or save this resource. A free account is enough for free resources.

ITSM channel setup menu v1.0.0

Use this resource to choose and configure an Employee Service ITSM channel

New

  • 536 downloads
  • 250 likes
  • 196 saves

Free

Install with the CLI

In a terminal, from the folder you want:

npx --yes palatekit@latest install itsm-channels-setup-menu

With no option, the skill goes to ~/.agents/skills/; add --agent claude-code (or codex, cursor…) to target an agent.

First time: connect the CLI with

npx --yes palatekit@latest login

The agent shows the channel menu, checks the prerequisites of the channel you pick, then delegates the setup to the specialized skill. It does not call the setup APIs itself. You get the chosen channel configured by the dedicated skill.

Mostly picked by

Updated November 2, 2026

Card for the “ITSM channel setup menu” skill

Details

Works in
Install guides
Generates with
Your agent's model
Licence
Apache-2.0

Similar resources

View all

What you get

  • SKILL.md : channel menu, prerequisite checks and delegation
  • SKILL.md : decision tree between portal, Teams and Slack

Good fit for

  • You want an ITSM channel but are not sure which one to pick
  • You want an employee portal, Teams or Slack for your internal service

Not for

    Tags

    • itsm
    • channels
    • employee service
    • salesforce

    About

    You say

    “I want to configure our company's ITSM channels, show me the options.”

    Card for the “ITSM channel setup menu” skill

    Skill published by forcedotcom under the Apache-2.0 license, delivered in its original version.

    Show more

    How to use it

    1. Install the skill in your agent's skills folder
    2. Ask your agent to choose and configure an Employee Service ITSM channel
    3. Review and adjust the result

    Content preview

    Files

    • LICENSE11.4 KB
    • NOTICE-PALATEKIT.md0.5 KB
    • SKILL.md13 KB

    Origin and licence

    Listed unmodified

    Author
    forcedotcom
    Source
    github.com/forcedotcom/sf-skills/tree/985407c7f7896030759d3310fe47d652265916b3/skills/service-itsm-channels-coordinate
    Licence
    Apache-2.0

    Notice

    « service-itsm-channels-coordinate » (forcedotcom, Apache-2.0) livré dans sa version d'origine : fiche en français et en anglais par PalateKit.

    User reviews

    –

    No ratings yet

    Loading reviews…

    Delete your review?

    Your rating and comment will be removed from the page.