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Standard operating procedure and RACI v1.0.0

Use this resource to document a business process as a procedure

New

  • 465 downloads
  • 188 likes
  • 209 saves

Free

Install with the CLI

In a terminal, from the folder you want:

npx --yes palatekit@latest install process-sop-builder

With no option, the skill goes to ~/.agents/skills/; add --agent claude-code (or codex, cursor…) to target an agent.

First time: connect the CLI with

npx --yes palatekit@latest login

You describe how the work gets done, even loosely, or paste existing documentation. The agent asks the useful questions, then produces a structured procedure with a RACI matrix, a flow, detailed steps and edge cases. You get a document ready to share for a handoff or an audit.

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Updated November 2, 2026

Procedure template with RACI matrix, detailed steps and exceptions

Details

Works in
Install guides
Generates with
Your agent's model
Licence
Apache-2.0

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What you get

  • SKILL.md: the procedure template and tips
  • A RACI matrix (who is responsible, accountable, consulted, informed)
  • An exceptions table and a metrics table

Good fit for

  • A process only lives in one person's head
  • You are preparing a handoff or an audit
  • You want to clarify who owns what in a small team

Not for

  • Drawing a polished graphical flowchart
  • Writing a legal policy or a certified quality standard
  • Running a project day to day

Tags

  • procedure
  • sop
  • raci
  • process
  • documentation

About

You say

"Document our customer order handling process: I will describe the steps the way we do them today."

Procedure template with RACI matrix, detailed steps and exceptions

Skill published by Anthropic under the Apache-2.0 license.

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Prerequisites

You bring
The name or description of the process and The people or roles involved and known exceptions

How to use it

  1. Install the skill in your agent
  2. Describe the process, with exceptions and the people involved
  3. Review the procedure and adjust the responsibilities

Content preview

Files

  • LICENSE11.5 KB
  • NOTICE-PALATEKIT.md0.4 KB
  • SKILL.md2.5 KB

Origin and licence

Modified by PalateKit

Author
Anthropic
Source
github.com/anthropics/knowledge-work-plugins/tree/2574e29377c7173d0cecffef29a6ecbd7f8ccb5d/operations/skills/process-doc
Licence
Apache-2.0

Notice

Version modifiée de « process-doc » (Anthropic, Apache-2.0) : traduction française et fiche par PalateKit.

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Frequently asked questions

Do I need to describe the process precisely?

No, the skill suggests starting messy: the agent asks questions, then structures everything.

The skill mentions tools and a CONNECTORS.md file, do I need them?

No. The connectors (knowledge base, project tracker) are optional and the referenced file is not shipped; the procedure is produced without them.