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Production incident response v1.0.0

Use this resource to handle a production incident from triage to postmortem

New

  • 488 downloads
  • 136 likes
  • 118 saves

Free

Install with the CLI

In a terminal, from the folder you want:

npx --yes palatekit@latest install production-incident-response-3

With no option, the skill goes to ~/.agents/skills/; add --agent claude-code (or codex, cursor…) to target an agent.

First time: connect the CLI with

npx --yes palatekit@latest login

The agent classifies the incident by severity and proposes mitigation steps, then drafts communication. It helps write the postmortem with a timeline, root cause and what went well.

Mostly picked by

Updated November 2, 2026

Card for the “Production incident response” skill

Details

Works in
Install guides
Generates with
Your agent's model
Licence
CC0-1.0

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What you get

  • SKILL.md: severity table SEV1 to SEV4 with response times
  • SKILL.md: five-stage workflow from triage to a postmortem within 48 hours

Good fit for

  • A payment or core feature goes down
  • You need to write a postmortem after an outage

Not for

    Tags

    • incident
    • postmortem
    • on-call
    • production

    About

    You say

    “Stripe webhooks have been failing for 20 minutes: help me triage this and draft the customer message.”

    Card for the “Production incident response” skill

    Skill published by spencerpauly under the CC0-1.0 license, delivered in its original version.

    Show more

    How to use it

    1. Install the skill in your agent's skills folder
    2. Ask your agent to handle a production incident from triage to postmortem
    3. Review and adjust the result

    Content preview

    Files

    • LICENSE7 KB
    • NOTICE-PALATEKIT.md0.5 KB
    • SKILL.md3.7 KB

    Origin and licence

    Listed unmodified

    Author
    spencerpauly
    Source
    github.com/spencerpauly/awesome-cursor-skills/tree/99cd2655788456cc1c685944dcf8c2de82c1ded4/resources/incident-response
    Licence
    CC0-1.0

    Notice

    « incident-response » (spencerpauly, CC0-1.0) livré dans sa version d'origine : fiche en français et en anglais par PalateKit.

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