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Retention and expansion revenue v1.0.0

Use this resource to reduce churn and grow revenue from existing customers

New

  • 591 downloads
  • 158 likes
  • 202 saves

Free

Install with the CLI

In a terminal, from the folder you want:

npx --yes palatekit@latest install retention-and-expansion-revenue

With no option, the skill goes to ~/.agents/skills/; add --agent claude-code (or codex, cursor…) to target an agent.

First time: connect the CLI with

npx --yes palatekit@latest login

The agent calculates your NRR, compares it with segment benchmarks, then identifies usage-based expansion triggers. It proposes re-engagement mechanisms and customer follow-up indicators. You get a retention and upsell plan.

Mostly picked by

Updated November 2, 2026

Card for the “Retention and expansion revenue” skill

Details

Works in
Install guides
Generates with
Your agent's model
Licence
CC-BY-4.0

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What you get

  • SKILL.md : NRR formula, benchmarks by segment and pricing model
  • SKILL.md : expansion trigger matrix and pricing architecture
  • SKILL.md : land-and-expand metrics

Good fit for

  • Your NRR is below 100% and you are looking for the causes
  • Your customers use the tool more and you want to offer a higher tier

Not for

    Tags

    • retention
    • churn
    • nrr
    • expansion
    • upsell

    About

    You say

    “Analyse my 92% NRR and suggest three upsell triggers for customers on the team plan.”

    Card for the “Retention and expansion revenue” skill

    Skill published by tech-leads-club under the CC-BY-4.0 license, delivered in its original version.

    Show more

    How to use it

    1. Install the skill in your agent's skills folder
    2. Ask your agent to reduce churn and grow revenue from existing customers
    3. Review and adjust the result

    Content preview

    Files

    • LICENSE1.5 KB
    • NOTICE-PALATEKIT.md0.5 KB
    • SKILL.md22.2 KB

    Origin and licence

    Listed unmodified

    Author
    tech-leads-club
    Source
    github.com/tech-leads-club/agent-skills/tree/738451e40785750a8e8de5bce8112675f5f0df02/packages/skills-catalog/skills/(gtm)/expansion-retention
    Licence
    CC-BY-4.0

    Notice

    « expansion-retention » (tech-leads-club, CC-BY-4.0) livré dans sa version d'origine : fiche en français et en anglais par PalateKit.

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