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Assess the health of a customer account v1.0.0

Use this resource to assess customer account health and spot churn risks

New

  • 591 downloads
  • 205 likes
  • 199 saves

Free

Install with the CLI

In a terminal, from the folder you want:

npx --yes palatekit@latest install score-customer-account-health

With no option, the skill goes to ~/.agents/skills/; add --agent claude-code (or codex, cursor…) to target an agent.

First time: connect the CLI with

npx --yes palatekit@latest login

The agent defines four pillars, scores each dimension out of 100, computes a composite score, assigns a status and tracks the trend. You get a health grid per account and a priority list of customers to watch.

Mostly picked by

Updated November 2, 2026

Card for the “Assess the health of a customer account” skill

Details

Works in
Install guides
Generates with
Your agent's model
Licence
MIT

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What you get

  • SKILL.md: five-step method, from health pillars to trend direction
  • Sections on the composite score and assigning health statuses

Good fit for

  • You are preparing a quarterly review of your accounts
  • You need to find customers who may cancel

Not for

    Tags

    • customer health
    • churn
    • customer success

    About

    You say

    “Calculate the health of my ten largest accounts from their usage, tickets and payments.”

    Card for the “Assess the health of a customer account” skill

    Skill published by guia-matthieu under the MIT license, delivered in its original version.

    Show more

    How to use it

    1. Install the skill in your agent's skills folder
    2. Ask your agent to assess customer account health and spot churn risks
    3. Review and adjust the result

    Content preview

    Files

    • LICENSE1.1 KB
    • NOTICE-PALATEKIT.md0.5 KB
    • SKILL.md12.1 KB

    Origin and licence

    Listed unmodified

    Author
    guia-matthieu
    Source
    github.com/guia-matthieu/clawfu-skills/tree/4108f5c010ccaa8b5707fa05ca1d888ae167e548/skills/revops/account-health
    Licence
    MIT

    Notice

    « account-health » (guia-matthieu, MIT) livré dans sa version d'origine : fiche en français et en anglais par PalateKit.

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