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ServiceNow: scripts, workflows and Service Portal v1.0.0

Use this resource to build scripts and workflows on ServiceNow

New

  • 489 downloads
  • 123 likes
  • 120 saves

Free

Install with the CLI

In a terminal, from the folder you want:

npx --yes palatekit@latest install servicenow-scripting-itsm

With no option, the skill goes to ~/.agents/skills/; add --agent claude-code (or codex, cursor…) to target an agent.

First time: connect the CLI with

npx --yes palatekit@latest login

The agent writes ServiceNow scripts (Business Rules, Script Includes, Client Scripts, GlideRecord, GlideAjax), Service Portal widgets and Flow Designer actions. You get code to adapt to your ITSM tables and modules.

Mostly picked by

Updated November 2, 2026

Card for the “ServiceNow: scripts, workflows and Service Portal” skill

Details

Works in
Install guides
Generates with
Your agent's model
Licence
Apache-2.0

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What you get

  • SKILL.md: platform, components and scripting APIs
  • SKILL.md: Script Include, Client Script and widget examples
  • SKILL.md: Flow Designer action and best practices

Good fit for

  • You automate an ITSM process with business rules
  • You are building a widget for the Service Portal

Not for

    Tags

    • servicenow
    • itsm
    • glide
    • workflow

    About

    You say

    “Write a Business Rule that updates an incident's priority based on its impact.”

    Card for the “ServiceNow: scripts, workflows and Service Portal” skill

    Skill published by personamanagmentlayer under the Apache-2.0 license, delivered in its original version.

    Show more

    How to use it

    1. Install the skill in your agent's skills folder
    2. Ask your agent to build scripts and workflows on ServiceNow
    3. Review and adjust the result

    Content preview

    Files

    • LICENSE10.9 KB
    • NOTICE-PALATEKIT.md0.5 KB
    • SKILL.md13.8 KB

    Origin and licence

    Listed unmodified

    Author
    personamanagmentlayer
    Source
    github.com/personamanagmentlayer/pcl/tree/79ccaa9820486121fa33aaa696ec16fa1607bf02/stdlib/domains/servicenow-expert
    Licence
    Apache-2.0

    Notice

    « servicenow-expert » (personamanagmentlayer, Apache-2.0) livré dans sa version d'origine : fiche en français et en anglais par PalateKit.

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