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Shopify integration incident runbook v1.0.0

Use this resource to triage a Shopify integration outage or error in production

New

  • 506 downloads
  • 212 likes
  • 233 saves

Free

Install with the CLI

In a terminal, from the folder you want:

npx --yes palatekit@latest install shopify-incident-response-runbook

With no option, the skill goes to ~/.agents/skills/; add --agent claude-code (or codex, cursor…) to target an agent.

First time: connect the CLI with

npx --yes palatekit@latest login

The agent runs a triage that checks Shopify status, API connectivity and REST and GraphQL limits, then follows the decision tree. It also provides communication templates for the team.

Mostly picked by

Updated November 2, 2026

Card for the “Shopify integration incident runbook” skill

Details

Generates with
Your agent's model
Licence
MIT

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What you get

  • SKILL.md : five-minute triage, decision tree and communication templates
  • references/triage-script.md : complete check script
  • references/error-type-actions.md : action to take for each error type

Good fit for

  • Your store stopped receiving orders from the integration
  • Shopify calls fail with throttling errors

Not for

    Tags

    • shopify
    • incident
    • triage
    • rate limits
    • e-commerce

    About

    You say

    “Shopify orders have not come through for an hour: run the triage and tell me whether it is Shopify or us.”

    Card for the “Shopify integration incident runbook” skill

    Skill published by Jeremy Longshore <jeremy@intentsolutions.io> under the MIT license, delivered in its original version.

    Show more

    How to use it

    1. Install the skill in your agent's skills folder
    2. Ask your agent to triage a Shopify integration outage or error in production
    3. Review and adjust the result

    Content preview

    Files

    • LICENSE1.1 KB
    • NOTICE-PALATEKIT.md0.5 KB
    • references/error-type-actions.md1.3 KB
    • references/triage-script.md1.9 KB
    • SKILL.md4.5 KB

    Origin and licence

    Listed unmodified

    Author
    Jeremy Longshore <jeremy@intentsolutions.io>
    Source
    github.com/jeremylongshore/tons-of-skills-marketplace/tree/ab85a061f7bcc039dac13ee193de7a4cd4388571/skills/.curated/shopify-incident-runbook
    Licence
    MIT

    Notice

    « shopify-incident-runbook » (Jeremy Longshore <jeremy@intentsolutions.io>, MIT) livré dans sa version d'origine : fiche en français et en anglais par PalateKit.

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