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Crisis response and social moderation v1.0.0

Use this resource to handle a social crisis or wave of criticism, with human approval at each step

New

  • 576 downloads
  • 133 likes
  • 191 saves

Free

Install with the CLI

In a terminal, from the folder you want:

npx --yes palatekit@latest install social-crisis-response-moderation

With no option, the skill goes to ~/.agents/skills/; add --agent claude-code (or codex, cursor…) to target an agent.

First time: connect the CLI with

npx --yes palatekit@latest login

The agent assesses severity, checks facts, drafts a four-step response and advises fair moderation: hiding abuse while leaving honest criticism. It can recommend pausing the queue. You get drafts to approve; the decision and publication stay with people.

Mostly picked by

Updated November 2, 2026

Card for the “Crisis response and social moderation” skill

Details

Generates with
Your agent's model
Licence
MIT

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What you get

  • SKILL.md: triage, four-step response and escalation
  • references/triage-and-severity.md: severity grid
  • references/moderation.md: fair moderation rules

Good fit for

  • A post from your brand sparks a wave of criticism
  • Someone is spreading false information about your company

Not for

    Tags

    • crisis
    • moderation
    • response
    • reputation

    About

    You say

    “We have been criticised for a delivery error for two hours. Assess the severity and draft a response.”

    Card for the “Crisis response and social moderation” skill

    Skill published by social-media-skills under the MIT license, delivered in its original version.

    Show more

    How to use it

    1. Install the skill in your agent's skills folder
    2. Ask your agent to handle a social crisis or wave of criticism, with human approval at each step
    3. Review and adjust the result

    Content preview

    Files

    • evals/evals.json4.5 KB
    • LICENSE1.1 KB
    • NOTICE-PALATEKIT.md0.5 KB
    • references/escalation-pause-and-safety.md3.2 KB
    • references/moderation.md3 KB
    • references/the-response-playbook.md3.2 KB
    • references/triage-and-severity.md3 KB
    • SKILL.md6.7 KB

    Origin and licence

    Listed unmodified

    Author
    social-media-skills
    Source
    github.com/social-media-skills/skills/tree/f28cef2b7067ec64e79c9d85421c022c06659e03/skills/crisis-and-moderation
    Licence
    MIT

    Notice

    « crisis-and-moderation » (social-media-skills, MIT) livré dans sa version d'origine : fiche en français et en anglais par PalateKit.

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