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Small-team IT troubleshooting playbooks v1.0.0

Use this resource to fix common IT problems in a small team

New

  • 448 downloads
  • 125 likes
  • 144 saves

Free

Install with the CLI

In a terminal, from the folder you want:

npx --yes palatekit@latest install startup-it-troubleshooting-playbooks

With no option, the skill goes to ~/.agents/skills/; add --agent claude-code (or codex, cursor…) to target an agent.

First time: connect the CLI with

npx --yes palatekit@latest login

The agent sets the priority of a problem, then goes through step-by-step procedures: SSO lockouts, Wi-Fi, DNS, VPN and slow connections on macOS or Linux. You get copy-paste commands for each case.

Mostly picked by

Updated November 2, 2026

Card for the “Small-team IT troubleshooting playbooks” skill

Details

Works in
Install guides
Generates with
Your agent's model
Licence
MIT

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What you get

  • SKILL.md: priority triage, SSO lockouts and GAM or Okta commands
  • SKILL.md: Wi-Fi, DNS, VPN and slow internet troubleshooting on macOS and Linux

Good fit for

  • You are the team's IT person without the title
  • A team member is locked out of Google Workspace before a demo

Not for

    Tags

    • troubleshooting
    • it
    • startup
    • sso
    • vpn

    About

    You say

    “A teammate is locked out of Google Workspace at midnight and their VPN won't connect: walk me through it.”

    Card for the “Small-team IT troubleshooting playbooks” skill

    Skill published by bagelhole under the MIT license, delivered in its original version.

    Show more

    How to use it

    1. Install the skill in your agent's skills folder
    2. Ask your agent to fix common IT problems in a small team
    3. Review and adjust the result

    Content preview

    Files

    • LICENSE1.1 KB
    • NOTICE-PALATEKIT.md0.5 KB
    • SKILL.md13.7 KB

    Origin and licence

    Listed unmodified

    Author
    bagelhole
    Source
    github.com/bagelhole/devops-security-agent-skills/tree/0365f57a079b1332f95cf26e31dd2d5332a8399f/infrastructure/it/startup-it-troubleshooting
    Licence
    MIT

    Notice

    « startup-it-troubleshooting » (bagelhole, MIT) livré dans sa version d'origine : fiche en français et en anglais par PalateKit.

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