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Microsoft Teams for Employee Service diagnosis v1.0.0

Use this resource to diagnose a Microsoft Teams for Employee Service setup that is not working

New

  • 511 downloads
  • 131 likes
  • 195 saves

Free

Install with the CLI

In a terminal, from the folder you want:

npx --yes palatekit@latest install teams-itsm-setup-diagnosis

With no option, the skill goes to ~/.agents/skills/; add --agent claude-code (or codex, cursor…) to target an agent.

First time: connect the CLI with

npx --yes palatekit@latest login

The agent identifies the problem (login, feature, tabs, Agentforce agent, swarming or SSO), runs the matching checklist against the org, then reports each setting's actual value and the configuration path to fix. Checks cover CORS, the External Client App, feature toggles and profiles.

Mostly picked by

Updated November 2, 2026

Card for the “Microsoft Teams for Employee Service diagnosis” skill

Details

Works in
Install guides
Generates with
Your agent's model
Licence
Apache-2.0

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What you get

  • SKILL.md: input collection, routing to the right checklist and check steps
  • references/configuration-checklists.md and report-generation.md: checklists and report template

Good fit for

  • Users cannot log in to IT Service from Teams
  • A CI Hub or Service Catalog tab does not load in Teams

Not for

    Tags

    • teams
    • itsm
    • employee service
    • diagnosis
    • salesforce

    About

    You say

    “A user cannot log in to IT Service from Teams: diagnose the setup and tell me what to fix.”

    Card for the “Microsoft Teams for Employee Service diagnosis” skill

    Skill published by forcedotcom under the Apache-2.0 license, delivered in its original version.

    Show more

    How to use it

    1. Install the skill in your agent's skills folder
    2. Ask your agent to diagnose a Microsoft Teams for Employee Service setup that is not working
    3. Review and adjust the result

    Content preview

    Files

    • LICENSE11.4 KB
    • NOTICE-PALATEKIT.md0.5 KB
    • references/configuration-checklists.md25.9 KB
    • references/report-generation.md4.9 KB
    • SKILL.md9.1 KB

    Origin and licence

    Listed unmodified

    Author
    forcedotcom
    Source
    github.com/forcedotcom/sf-skills/tree/985407c7f7896030759d3310fe47d652265916b3/skills/service-itsm-teams-debug
    Licence
    Apache-2.0

    Notice

    « service-itsm-teams-debug » (forcedotcom, Apache-2.0) livré dans sa version d'origine : fiche en français et en anglais par PalateKit.

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