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Managing multichannel conversations (classic API) v1.0.0

Use this resource to manage persistent multi-party conversations across SMS, WhatsApp and chat

New

  • 532 downloads
  • 219 likes
  • 214 saves

Free

Install with the CLI

In a terminal, from the folder you want:

npx --yes palatekit@latest install twilio-multiparty-conversations-api

With no option, the skill goes to ~/.agents/skills/; add --agent claude-code (or codex, cursor…) to target an agent.

First time: connect the CLI with

npx --yes palatekit@latest login

The agent creates the conversation service, adds participants per channel, sends messages and media, and sets up webhooks. It notes this is the classic Conversations API (v1).

Mostly picked by

Updated November 2, 2026

Card for the “Managing multichannel conversations (classic API)” skill

Details

Works in
Install guides
Generates with
Your agent's model
Licence
MIT

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What you get

  • SKILL.md: service, conversation and participant creation
  • SKILL.md: messages, media across channels and webhooks

Good fit for

  • An advisor and a customer talk across channels in one thread
  • You want to keep the history of a multi-party exchange

Not for

    Tags

    • twilio
    • conversations
    • api
    • multichannel
    • participants

    About

    You say

    “Create a conversation with a customer by SMS and an advisor on WhatsApp, then send the first message.”

    Card for the “Managing multichannel conversations (classic API)” skill

    Skill published by twilio under the MIT license, delivered in its original version.

    Show more

    How to use it

    1. Install the skill in your agent's skills folder
    2. Ask your agent to manage persistent multi-party conversations across SMS, WhatsApp and chat
    3. Review and adjust the result

    Content preview

    Files

    • agents/openai.yaml0.5 KB
    • assets/icon-large.png9.4 KB
    • assets/icon-small.png5.4 KB
    • LICENSE1 KB
    • NOTICE-PALATEKIT.md0.5 KB
    • SKILL.md17.3 KB

    Origin and licence

    Listed unmodified

    Author
    twilio
    Source
    github.com/twilio/ai/tree/803790a281f0ef11d2928ffb41bc8422237fb434/skills/twilio/twilio-conversations-classic-api
    Licence
    MIT

    Notice

    « twilio-conversations-classic-api » (twilio, MIT) livré dans sa version d'origine : fiche en français et en anglais par PalateKit.

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