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Recording Twilio voice calls correctly v1.0.0

Use this resource to record Twilio calls for compliance, quality review or analytics

New

  • 316 downloads
  • 215 likes
  • 202 saves

Free

Install with the CLI

In a terminal, from the folder you want:

npx --yes palatekit@latest install twilio-voice-call-recording

With no option, the skill goes to ~/.agents/skills/; add --agent claude-code (or codex, cursor…) to target an agent.

First time: connect the CLI with

npx --yes palatekit@latest login

The agent picks the right method (Record verb, Dial record, conference or ConversationRelay), then writes the status callback and the pause during card-number capture. You get a dual-channel recording and a way to access the files.

Mostly picked by

Updated November 2, 2026

Card for the “Recording Twilio voice calls correctly” skill

Details

Works in
Install guides
Generates with
Your agent's model
Licence
MIT

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What you get

  • SKILL.md: quickstart for a two-party call and status callback
  • SKILL.md: recording modes, conferences, PCI pause and recording access

Good fit for

  • You must keep audio of support calls
  • Your phone payments require card numbers not to be recorded

Not for

    Tags

    • twilio
    • recording
    • calls
    • compliance
    • pci

    About

    You say

    “Record my customer service calls on two channels, and pause when the customer gives their card.”

    Card for the “Recording Twilio voice calls correctly” skill

    Skill published by twilio under the MIT license, delivered in its original version.

    Show more

    How to use it

    1. Install the skill in your agent's skills folder
    2. Ask your agent to record Twilio calls for compliance, quality review or analytics
    3. Review and adjust the result

    Content preview

    Files

    • agents/openai.yaml0.4 KB
    • assets/icon-large.png9.4 KB
    • assets/icon-small.png5.4 KB
    • LICENSE1 KB
    • NOTICE-PALATEKIT.md0.5 KB
    • SKILL.md10.7 KB

    Origin and licence

    Listed unmodified

    Author
    twilio
    Source
    github.com/twilio/ai/tree/803790a281f0ef11d2928ffb41bc8422237fb434/skills/twilio/twilio-call-recordings
    Licence
    MIT

    Notice

    « twilio-call-recordings » (twilio, MIT) livré dans sa version d'origine : fiche en français et en anglais par PalateKit.

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