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Writing voice call logic with TwiML v1.0.0

Use this resource to write Twilio voice call logic in TwiML, for example an IVR

New

  • 550 downloads
  • 217 likes
  • 237 saves

Free

Install with the CLI

In a terminal, from the folder you want:

npx --yes palatekit@latest install twiml-voice-call-flows

With no option, the skill goes to ~/.agents/skills/; add --agent claude-code (or codex, cursor…) to target an agent.

First time: connect the CLI with

npx --yes palatekit@latest login

The agent generates the TwiML documents that describe a call's behaviour (greeting, keypad input, transfer, recording, voicemail) with the Python or Node.js SDK. You get a complete inbound IVR example to adapt.

Mostly picked by

Updated November 2, 2026

Card for the “Writing voice call logic with TwiML” skill

Details

Works in
Install guides
Generates with
Your agent's model
Licence
MIT

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What you get

  • SKILL.md: core verbs, quickstart and an inbound IVR example
  • SKILL.md: voicemail when no one answers and fallback to another number

Good fit for

  • You build an IVR for your main phone line
  • You want an inbound call transferred or recorded

Not for

    Tags

    • twilio
    • twiml
    • ivr
    • calls
    • voice

    About

    You say

    “Write the TwiML for an IVR: greeting, press 1 for sales, press 2 for support.”

    Card for the “Writing voice call logic with TwiML” skill

    Skill published by twilio under the MIT license, delivered in its original version.

    Show more

    How to use it

    1. Install the skill in your agent's skills folder
    2. Ask your agent to write Twilio voice call logic in TwiML, for example an IVR
    3. Review and adjust the result

    Content preview

    Files

    • agents/openai.yaml0.4 KB
    • assets/icon-large.png9.4 KB
    • assets/icon-small.png5.4 KB
    • LICENSE1 KB
    • NOTICE-PALATEKIT.md0.5 KB
    • SKILL.md10.7 KB

    Origin and licence

    Listed unmodified

    Author
    twilio
    Source
    github.com/twilio/ai/tree/803790a281f0ef11d2928ffb41bc8422237fb434/skills/twilio/twilio-voice-twiml
    Licence
    MIT

    Notice

    « twilio-voice-twiml » (twilio, MIT) livré dans sa version d'origine : fiche en français et en anglais par PalateKit.

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