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Zoom Contact Center reference: apps, web and mobile v1.0.0

Use this resource to integrate Zoom Contact Center into an app, a website or a mobile app

New

  • 403 downloads
  • 231 likes
  • 215 saves

Free

Install with the CLI

In a terminal, from the folder you want:

npx --yes palatekit@latest install zoom-contact-center-apps

With no option, the skill goes to ~/.agents/skills/; add --agent claude-code (or codex, cursor…) to target an agent.

First time: connect the CLI with

npx --yes palatekit@latest login

This reference covers the three contact center surfaces: in-client Zoom apps, web embeds (chat, video, campaign) and Android or iOS SDKs. The agent points you to the right surface, then to the matching chains and environment variables.

Mostly picked by

Updated November 2, 2026

Card for the “Zoom Contact Center reference: apps, web and mobile” skill

Details

Works in
Install guides
Generates with
Your agent's model
Licence
MIT

Similar resources

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What you get

  • SKILL.md: routing, documentation structure and reference chains
  • android/ and ios/: SDK lifecycle, services and troubleshooting

Good fit for

  • You build an agent application inside Zoom Contact Center
  • You want to manage scheduled callbacks from a mobile app

Not for

    Tags

    • contact center
    • zoom
    • chat
    • callbacks

    About

    You say

    “Integrate Zoom Contact Center chat into my mobile app.”

    Card for the “Zoom Contact Center reference: apps, web and mobile” skill

    Skill published by anthropics under the MIT license, delivered in its original version.

    Show more

    How to use it

    1. Install the skill in your agent's skills folder
    2. Ask your agent to integrate Zoom Contact Center into an app, a website or a mobile app
    3. Review and adjust the result

    Content preview

    Files

    • android/concepts/sdk-lifecycle.md1 KB
    • android/examples/service-patterns.md1.8 KB
    • android/references/android-reference-map.md1.1 KB
    • android/RUNBOOK.md2.3 KB
    • android/SKILL.md1.7 KB
    • android/troubleshooting/common-issues.md0.9 KB
    • concepts/architecture-and-lifecycle.md2 KB
    • ios/concepts/sdk-lifecycle.md1.3 KB
    • ios/examples/service-patterns.md1.7 KB
    • ios/references/ios-reference-map.md0.9 KB
    • ios/RUNBOOK.md2.3 KB
    • ios/SKILL.md1.6 KB
    • ios/troubleshooting/common-issues.md1 KB
    • LICENSE11.5 KB
    • NOTICE-PALATEKIT.md0.5 KB
    • references/environment-variables.md1.7 KB
    • references/forum-top-questions.md3.3 KB
    • references/samples-validation.md1.7 KB
    • references/versioning-and-compatibility.md1.2 KB
    • RUNBOOK.md3 KB
    • scenarios/high-level-scenarios.md1.8 KB
    • SKILL.md5.1 KB
    • troubleshooting/common-drift-and-breaks.md1.6 KB
    • web/concepts/lifecycle-and-events.md1.1 KB
    • web/examples/app-context-and-state.md1.6 KB
    • web/references/web-reference-map.md1.2 KB
    • web/RUNBOOK.md2.3 KB
    • web/SKILL.md1.8 KB
    • web/troubleshooting/common-issues.md0.9 KB

    Origin and licence

    Listed unmodified

    Author
    anthropics
    Source
    github.com/anthropics/knowledge-work-plugins/tree/2574e29377c7173d0cecffef29a6ecbd7f8ccb5d/partner-built/zoom-plugin/skills/contact-center
    Licence
    MIT

    Notice

    « build-zoom-contact-center-app » (anthropics, MIT) livré dans sa version d'origine : fiche en français et en anglais par PalateKit.

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