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Zoom Contact Center SDK reference for web v1.0.0

Use this resource to integrate Zoom Contact Center chat, video and campaigns into a website

New

  • 423 downloads
  • 154 likes
  • 191 saves

Free

Install with the CLI

In a terminal, from the folder you want:

npx --yes palatekit@latest install zoom-contact-center-web-embeds

With no option, the skill goes to ~/.agents/skills/; add --agent claude-code (or codex, cursor…) to target an agent.

First time: connect the CLI with

npx --yes palatekit@latest login

This reference covers integration modes (in-client app, external website embed, Smart Embed via postMessage), engagement event handling and sharing application context. The agent helps you choose the mode and troubleshoot.

Mostly picked by

Updated November 2, 2026

Card for the “Zoom Contact Center SDK reference for web” skill

Details

Generates with
Your agent's model
Licence
MIT

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What you get

  • SKILL.md and RUNBOOK.md: integration modes, guardrails and operations
  • concepts/ and examples/: lifecycle, events and application context

Good fit for

  • Your site must offer Zoom Contact Center support chat
  • You want to connect engagement events to your application

Not for

    Tags

    • web
    • contact center
    • chat
    • embed

    About

    You say

    “Add Zoom Contact Center support chat to my product page.”

    Card for the “Zoom Contact Center SDK reference for web” skill

    Skill published by anthropics under the MIT license, delivered in its original version.

    Show more

    How to use it

    1. Install the skill in your agent's skills folder
    2. Ask your agent to integrate Zoom Contact Center chat, video and campaigns into a website
    3. Review and adjust the result

    Content preview

    Files

    • concepts/lifecycle-and-events.md1.1 KB
    • examples/app-context-and-state.md1.6 KB
    • LICENSE11.5 KB
    • NOTICE-PALATEKIT.md0.5 KB
    • references/web-reference-map.md1.2 KB
    • RUNBOOK.md2.3 KB
    • SKILL.md1.8 KB
    • troubleshooting/common-issues.md0.9 KB

    Origin and licence

    Listed unmodified

    Author
    anthropics
    Source
    github.com/anthropics/knowledge-work-plugins/tree/2574e29377c7173d0cecffef29a6ecbd7f8ccb5d/partner-built/zoom-plugin/skills/contact-center/web
    Licence
    MIT

    Notice

    « contact-center/web » (anthropics, MIT) livré dans sa version d'origine : fiche en français et en anglais par PalateKit.

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