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AI-assisted customer support subagent v1.0.0

Use this resource to design automated customer support and ticket follow-up

New

  • 362 downloads
  • 218 likes
  • 10 saves

Free

Install with the CLI

In a terminal, from the folder you want:

npx --yes palatekit@latest install customer-support-subagent

First time: connect the CLI with

npx --yes palatekit@latest login

An AI customer support specialist: conversational assistants, ticket routing and prioritization, sentiment analysis, SLA handling and CRM integration. Your main agent hands it the setup or improvement of support.

Mostly picked by

Updated November 2, 2026

Card for “AI-assisted customer support subagent”

Details

Works in
Install guides
Generates with
Your agent's model
Licence
MIT

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What you get

  • The subagent file itself: role, method and caveats
  • Ticket routing and escalation rules

Good fit for

  • An online shop that receives many repeated requests
  • A support team that wants better ticket priorities

Not for

    Tags

    • customer support
    • chatbot
    • tickets
    • customer service

    About

    You say

    “Propose a ticket triage with escalation to a human for complaints.”

    Card for “AI-assisted customer support subagent”

    Subagent published by wshobson under the MIT license, delivered in its original version.

    Show more

    How to use it

    1. Copy the file into .claude/agents/ (project) or ~/.claude/agents/ (all your projects)
    2. Ask your agent to design automated customer support and ticket follow-up, or call the subagent by name
    3. Review its work

    Content preview

    Files

    • customer-support-subagent.md8.2 KB
    • LICENSE1.1 KB
    • NOTICE-PALATEKIT.md0.5 KB

    Origin and licence

    Listed unmodified

    Author
    wshobson
    Source
    github.com/wshobson/agents/blob/0874a27b17a22e2b7c2e2bcd725768e0803cad06/plugins/customer-sales-automation/agents/customer-support.md
    Licence
    MIT

    Notice

    « customer-support » (wshobson, MIT) livré dans sa version d'origine : fiche en français et en anglais par PalateKit.

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