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Observe Agentforce agents in production v1.0.0

Use this resource to analyze the production traces of an Agentforce agent and reproduce its failures

New

  • 581 downloads
  • 100 likes
  • 246 saves

Free

Install with the CLI

In a terminal, from the folder you want:

npx --yes palatekit@latest install agentforce-agent-trace-analysis

With no option, the skill goes to ~/.agents/skills/; add --agent claude-code (or codex, cursor…) to target an agent.

First time: connect the CLI with

npx --yes palatekit@latest login

The agent queries STDM sessions and Data Cloud, or falls back to test suites and a preview with local traces, then reproduces problematic conversations and proposes fixes in the .agent file. It also manages Agent Health Monitoring (AHM) alerts on agent metrics.

Mostly picked by

Updated November 2, 2026

Card for the “Observe Agentforce agents in production” skill

Details

Works in
Install guides
Generates with
Your agent's model
Licence
Apache-2.0

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What you get

  • SKILL.md: observe, reproduce and improve workflow, with routing rules
  • references/stdm-queries.md and ahm-alerts.md: trace queries and health alerts

Good fit for

  • An Agentforce agent fails or degrades in production
  • You want to know why a health alert does not fire

Not for

    Tags

    • agentforce
    • traces
    • observability
    • salesforce
    • alerts

    About

    You say

    “Analyze last week's sessions of my support agent and group the failures by cause.”

    Card for the “Observe Agentforce agents in production” skill

    Skill published by forcedotcom under the Apache-2.0 license, delivered in its original version.

    Show more

    How to use it

    1. Install the skill in your agent's skills folder
    2. Ask your agent to analyze the production traces of an Agentforce agent and reproduce its failures
    3. Review and adjust the result

    Content preview

    Files

    • assets/apex/AgentforceOptimizeService.cls63.1 KB
    • assets/apex/AgentforceOptimizeService.cls-meta.xml0.2 KB
    • LICENSE11.4 KB
    • NOTICE-PALATEKIT.md0.5 KB
    • references/ahm-alerts.md53 KB
    • references/improve-reference.md17.2 KB
    • references/issue-classification.md14.9 KB
    • references/reproduce-reference.md6 KB
    • references/stdm-queries.md15.4 KB
    • references/stdm-schema.md10.9 KB
    • SKILL.md22.3 KB

    Origin and licence

    Listed unmodified

    Author
    forcedotcom
    Source
    github.com/forcedotcom/sf-skills/tree/985407c7f7896030759d3310fe47d652265916b3/skills/agentforce-observe
    Licence
    Apache-2.0

    Notice

    « agentforce-observe » (forcedotcom, Apache-2.0) livré dans sa version d'origine : fiche en français et en anglais par PalateKit.

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