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Chatbot conversation flow design v1.0.0

Use this resource to design a chatbot conversation that routes users and avoids invented answers

New

  • 366 downloads
  • 129 likes
  • 113 saves

Free

Install with the CLI

In a terminal, from the folder you want:

npx --yes palatekit@latest install chatbot-conversation-flow-design

With no option, the skill goes to ~/.agents/skills/; add --agent claude-code (or codex, cursor…) to target an agent.

First time: connect the CLI with

npx --yes palatekit@latest login

The agent designs the flow of a chatbot or AI agent: intent architecture, branching, fallback replies, human escalation and conversation analytics. It compares scripted bots, bots that invent answers and LLM-guided bots with structure. You get a design specification, not code.

Mostly picked by

Updated November 2, 2026

Card for the “Chatbot conversation flow design” skill

Details

Generates with
Your agent's model
Licence
MIT

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What you get

  • SKILL.md: twelve design considerations and bot type choice
  • references/: fallbacks, escalation, knowledge-base grounding and common failures

Good fit for

  • Your chatbot invents answers or loops visitors
  • You are unsure whether a chatbot is worth deploying and need to judge that first

Not for

    Tags

    • chatbot
    • conversation flow
    • intents
    • escalation

    About

    You say

    “Design my order-tracking chatbot: intents, failure cases and handover to an agent.”

    Card for the “Chatbot conversation flow design” skill

    Skill published by rampstackco under the MIT license, delivered in its original version.

    Show more

    How to use it

    1. Install the skill in your agent's skills folder
    2. Ask your agent to design a chatbot conversation that routes users and avoids invented answers
    3. Review and adjust the result

    Content preview

    Files

    • LICENSE1 KB
    • NOTICE-PALATEKIT.md0.5 KB
    • README.md0.4 KB
    • references/branching-and-conditional-logic.md9.3 KB
    • references/chatbot-anti-patterns.md9.5 KB
    • references/chatbot-decision-criteria.md9.3 KB
    • references/common-chatbot-failures.md8.2 KB
    • references/conversation-analytics-patterns.md9.8 KB
    • references/escalation-to-human-patterns.md9 KB
    • references/fallback-pattern-design.md9.6 KB
    • references/intent-architecture-patterns.md10.1 KB
    • references/knowledge-base-grounding-patterns.md10.5 KB
    • SKILL.md20.1 KB

    Origin and licence

    Listed unmodified

    Author
    rampstackco
    Source
    github.com/rampstackco/claude-skills/tree/9b90db257f7395fab76ff9bfcb808456709f6af3/skills/chatbot-flow-design
    Licence
    MIT

    Notice

    « chatbot-flow-design » (rampstackco, MIT) livré dans sa version d'origine : fiche en français et en anglais par PalateKit.

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