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Crisis communication playbooks v1.0.0
Use this resource to prepare pre-approved crisis communication procedures
New
- 323 downloads
- 116 likes
- 231 saves
Free
Install with the CLI
In a terminal, from the folder you want:
npx --yes palatekit@latest install crisis-communication-playbooksWith no option, the skill goes to ~/.agents/skills/; add --agent claude-code (or codex, cursor…) to target an agent.
First time: connect the CLI with
npx --yes palatekit@latest loginThe agent classifies the incident by severity (P1 to P4), sets the escalation chain and drafts message kits for customers, partners and internal teams. You get a channel sequence and a response template to use in a real situation.
Mostly picked by
Updated November 2, 2026
Previews
Details
- Install guides
- Generates with
- Your agent's model
- Licence
- Apache-2.0
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What you get
- SKILL.md: severity matrix and escalation tree
- SKILL.md: message kits and channel sequence
Good fit for
- You are preparing a response plan for an outage or data breach
- A social media controversy risks growing
Not for
Tags
- crisis
- communication
- procedure
- messages
About
You say
“Draft the holding message for customers if payments are down for more than two hours, with the channel sequence.”
Skill published by gtmagents under the Apache-2.0 license, delivered in its original version.
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How to use it
- Install the skill in your agent's skills folder
- Ask your agent to prepare pre-approved crisis communication procedures
- Review and adjust the result
Content preview
Files
- LICENSE11.1 KB
- NOTICE-PALATEKIT.md0.5 KB
- SKILL.md1.2 KB
Origin and licence
Listed unmodified
- Author
- gtmagents
- Source
- github.com/gtmagents/gtm-agents/tree/78e0419f4440bcb43bc80127e174ecf5adef1753/plugins/pr-communications/skills/crisis-playbooks
- Licence
- Apache-2.0
Notice
« crisis-playbooks » (gtmagents, Apache-2.0) livré dans sa version d'origine : fiche en français et en anglais par PalateKit.
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