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Customer churn risk detection v1.0.0

Use this resource to identify customers at risk of cancelling before they leave

New

  • 523 downloads
  • 132 likes
  • 237 saves

Free

Install with the CLI

In a terminal, from the folder you want:

npx --yes palatekit@latest install customer-churn-risk-analysis

With no option, the skill goes to ~/.agents/skills/; add --agent claude-code (or codex, cursor…) to target an agent.

First time: connect the CLI with

npx --yes palatekit@latest login

The agent assesses leading indicators (usage, support sentiment, payments), estimates a probability of leaving and identifies the likely cause. You get a prioritised customer list and a retention plan.

Mostly picked by

Updated November 2, 2026

Card for the “Customer churn risk detection” skill

Details

Works in
Install guides
Generates with
Your agent's model
Licence
MIT

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What you get

  • SKILL.md: leading indicators and churn probability calculation
  • SKILL.md: root-cause categories and a save plan

Good fit for

  • You want to prioritise your customer success team's interventions
  • You review lost customers to understand why they left

Not for

    Tags

    • churn
    • retention
    • customer success
    • indicators

    About

    You say

    “Analyse usage and support tickets for my customers over the last six months and flag those at risk of leaving.”

    Card for the “Customer churn risk detection” skill

    Skill published by guia-matthieu under the MIT license, delivered in its original version.

    Show more

    How to use it

    1. Install the skill in your agent's skills folder
    2. Ask your agent to identify customers at risk of cancelling before they leave
    3. Review and adjust the result

    Content preview

    Files

    • LICENSE1.1 KB
    • NOTICE-PALATEKIT.md0.5 KB
    • SKILL.md13.1 KB

    Origin and licence

    Listed unmodified

    Author
    guia-matthieu
    Source
    github.com/guia-matthieu/clawfu-skills/tree/4108f5c010ccaa8b5707fa05ca1d888ae167e548/skills/customer-success/churn-prediction
    Licence
    MIT

    Notice

    « churn-prediction » (guia-matthieu, MIT) livré dans sa version d'origine : fiche en français et en anglais par PalateKit.

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