Every premium and members-only resource for $9.99/month, as a no-commitment subscription. See the plans

PalateKit

Sign in
Menu

Request a resource

Describe the resource you are missing in one sentence. We will email you when it is published.

0 / 280

A page, a video or an image online.

Unlock PalateKit

Unlock everything

Plan

Paying means accepting our terms of sale.

Secure payment by Stripe. Receipts and invoices sent by email.

Welcome back

Sign in to install, download or save this resource. A free account is enough for free resources.

Customer service compliance check v1.0.0

Use this resource to check that a customer-service action follows the applicable policy

New

  • 430 downloads
  • 133 likes
  • 193 saves

Free

Install with the CLI

In a terminal, from the folder you want:

npx --yes palatekit@latest install customer-service-compliance-check

With no option, the skill goes to ~/.agents/skills/; add --agent claude-code (or codex, cursor…) to target an agent.

First time: connect the CLI with

npx --yes palatekit@latest login

Before a refund, a settlement-time promise, a complaint reply or access to account data, the agent classifies the request, verifies identity and the applicable policy, and requires explicit confirmation for any state-changing action. You get a reasoned decision and the points to confirm.

Mostly picked by

Updated November 2, 2026

Card for the “Customer service compliance check” skill

Details

Works in
Install guides
Generates with
Your agent's model
Licence
Apache-2.0

Similar resources

View all

What you get

  • SKILL.md: classification, verification and confirmation steps
  • SKILL.md: output format and idempotency key for work orders

Good fit for

  • A customer asks for a refund and the policy must be checked
  • An agent wants to promise a settlement time to a customer

Not for

    Tags

    • customer service
    • compliance
    • refund
    • complaint

    About

    You say

    “A customer asks for a €120 refund: check that the action follows policy before creating the work order.”

    Card for the “Customer service compliance check” skill

    Skill published by bytedance under the Apache-2.0 license, delivered in its original version.

    Show more

    How to use it

    1. Install the skill in your agent's skills folder
    2. Ask your agent to check that a customer-service action follows the applicable policy
    3. Review and adjust the result

    Content preview

    Files

    • LICENSE9.9 KB
    • NOTICE-PALATEKIT.md0.5 KB
    • SKILL.md1.4 KB

    Origin and licence

    Listed unmodified

    Author
    bytedance
    Source
    github.com/bytedance/agentkit-samples/tree/75abb6c5cb9b310338db8bafe3ffc7d7ecec2834/skills/byted-customer-service-compliance
    Licence
    Apache-2.0

    Notice

    « byted-customer-service-compliance » (bytedance, Apache-2.0) livré dans sa version d'origine : fiche en français et en anglais par PalateKit.

    User reviews

    –

    No ratings yet

    Loading reviews…

    Delete your review?

    Your rating and comment will be removed from the page.