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Customer support: tickets, FAQ and chatbots v1.0.0

Use this resource to organise customer support with tickets, a knowledge base and a chatbot

New

  • 310 downloads
  • 128 likes
  • 199 saves

Free

Install with the CLI

In a terminal, from the folder you want:

npx --yes palatekit@latest install customer-support-automation-workflows

With no option, the skill goes to ~/.agents/skills/; add --agent claude-code (or codex, cursor…) to target an agent.

First time: connect the CLI with

npx --yes palatekit@latest login

The agent designs the support path: conversational replies, ticket creation and routing, and a self-service help base. It also analyses satisfaction indicators and suggests improvements for the online shop.

Mostly picked by

Updated November 2, 2026

Card for the “Customer support: tickets, FAQ and chatbots” skill

Details

Works in
Install guides
Generates with
Your agent's model
Licence
MIT

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What you get

  • SKILL.md: conversational assistance, tickets and workflow management
  • SKILL.md: knowledge base, omnichannel support and customer experience analysis

Good fit for

  • Your shop receives repetitive questions
  • You want to answer customers across channels without losing the thread

Not for

    Tags

    • customer support
    • tickets
    • chatbot
    • service

    About

    You say

    “Design the support path for an online shop: returns, delivery times and complaints.”

    Card for the “Customer support: tickets, FAQ and chatbots” skill

    Skill published by rmyndharis under the MIT license, delivered in its original version.

    Show more

    How to use it

    1. Install the skill in your agent's skills folder
    2. Ask your agent to organise customer support with tickets, a knowledge base and a chatbot
    3. Review and adjust the result

    Content preview

    Files

    • LICENSE1 KB
    • NOTICE-PALATEKIT.md0.5 KB
    • SKILL.md8.6 KB

    Origin and licence

    Listed unmodified

    Author
    rmyndharis
    Source
    github.com/rmyndharis/antigravity-skills/tree/364ea63c190fcf7cac035f7fa91f0406fa392584/skills/customer-support
    Licence
    MIT

    Notice

    « customer-support » (rmyndharis, MIT) livré dans sa version d'origine : fiche en français et en anglais par PalateKit.

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