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Customer trust and complaints dashboard v1.0.0

Use this resource to track customer trust after a communication or an incident

New

  • 549 downloads
  • 109 likes
  • 177 saves

Free

Install with the CLI

In a terminal, from the folder you want:

npx --yes palatekit@latest install customer-trust-dashboard

With no option, the skill goes to ~/.agents/skills/; add --agent claude-code (or codex, cursor…) to target an agent.

First time: connect the CLI with

npx --yes palatekit@latest login

The agent defines the indicators (sentiment, NPS, complaint volume, resolution time, refund exposure), the segments and the sources (tickets, surveys, social media, regulator portals). You get a reporting structure for leadership and regulators.

Mostly picked by

Updated November 2, 2026

Card for the “Customer trust and complaints dashboard” skill

Details

Works in
Install guides
Generates with
Your agent's model
Licence
Apache-2.0

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What you get

  • SKILL.md: indicator stack, segmentation, signal sources and alerts
  • SKILL.md: reporting templates and follow-up tips

Good fit for

  • An outage or a policy change affects your customers
  • You must report your actions to leadership or a regulator

Not for

    Tags

    • trust
    • complaints
    • NPS

    About

    You say

    “Build the trust dashboard after our payment outage: complaints, resolution time and NPS by channel.”

    Card for the “Customer trust and complaints dashboard” skill

    Skill published by gtmagents under the Apache-2.0 license, delivered in its original version.

    Show more

    How to use it

    1. Install the skill in your agent's skills folder
    2. Ask your agent to track customer trust after a communication or an incident
    3. Review and adjust the result

    Content preview

    Files

    • LICENSE11.1 KB
    • NOTICE-PALATEKIT.md0.5 KB
    • SKILL.md1.4 KB

    Origin and licence

    Listed unmodified

    Author
    gtmagents
    Source
    github.com/gtmagents/gtm-agents/tree/78e0419f4440bcb43bc80127e174ecf5adef1753/plugins/financial-services/skills/customer-trust-dashboard
    Licence
    Apache-2.0

    Notice

    « customer-trust-dashboard » (gtmagents, Apache-2.0) livré dans sa version d'origine : fiche en français et en anglais par PalateKit.

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