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Handle freight exceptions and claims v1.0.0

Use this resource to handle a delay, damage, loss or dispute with a carrier

New

  • 312 downloads
  • 118 likes
  • 106 saves

Free

Install with the CLI

In a terminal, from the folder you want:

npx --yes palatekit@latest install freight-exception-claims

With no option, the skill goes to ~/.agents/skills/; add --agent claude-code (or codex, cursor…) to target an agent.

First time: connect the CLI with

npx --yes palatekit@latest login

The agent classifies the exception, applies the claims procedure for the transport mode, weighs the amount at stake and recommends absorbing or contesting. You get a structured file and a reasoned decision.

Mostly picked by

Updated November 2, 2026

Card for the “Handle freight exceptions and claims” skill

Details

Works in
Install guides
Generates with
Your agent's model
Licence
Apache-2.0

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What you get

  • SKILL.md: exception taxonomy, carrier behaviour by mode and claims process
  • SKILL.md: seasonal patterns, fraud red flags and decision frameworks

Good fit for

  • A pallet arrives damaged and the carrier disputes the claim
  • A parcel batch is reported lost and you must decide what to do

Not for

    Tags

    • freight
    • claims
    • damage
    • carrier
    • logistics

    About

    You say

    “An LTL delivery arrived with two damaged pallets: build the claim file and tell me whether it is worth contesting.”

    Card for the “Handle freight exceptions and claims” skill

    Skill published by affaan-m under the Apache-2.0 license, delivered in its original version.

    Show more

    How to use it

    1. Install the skill in your agent's skills folder
    2. Ask your agent to handle a delay, damage, loss or dispute with a carrier
    3. Review and adjust the result

    Content preview

    Files

    • LICENSE1 KB
    • NOTICE-PALATEKIT.md0.5 KB
    • SKILL.md16.4 KB

    Origin and licence

    Listed unmodified

    Author
    affaan-m
    Source
    github.com/affaan-m/ecc/tree/25278e7d7b6cf6e6a4e7a6c8e10f14ff22f0eb5b/skills/logistics-exception-management
    Licence
    Apache-2.0

    Notice

    « logistics-exception-management » (affaan-m, Apache-2.0) livré dans sa version d'origine : fiche en français et en anglais par PalateKit.

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