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Automate Intercom: conversations, segments, journeys v1.0.0

Use this resource to automate customer messaging, segments and journeys in Intercom

New

  • 589 downloads
  • 211 likes
  • 188 saves

Free

Install with the CLI

In a terminal, from the folder you want:

npx --yes palatekit@latest install intercom-messaging-support-automation

With no option, the skill goes to ~/.agents/skills/; add --agent claude-code (or codex, cursor…) to target an agent.

First time: connect the CLI with

npx --yes palatekit@latest login

The agent maps conversation flows (bot triage, handover to a human agent), user segments and welcome campaigns. You get automation rules and sequences ready to configure.

Mostly picked by

Updated November 2, 2026

Card for the “Automate Intercom: conversations, segments, journeys” skill

Details

Works in
Install guides
Generates with
Your agent's model
Licence
MIT

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What you get

  • SKILL.md : conversation flow and automation rules
  • SKILL.md : user segmentation and dynamic attributes
  • SKILL.md : welcome series, product tours and routing

Good fit for

  • You receive many repetitive questions
  • Your new sign-ups have no onboarding journey

Not for

    Tags

    • intercom
    • messaging
    • support
    • segments
    • onboarding

    About

    You say

    “Create a three-message welcome series for users who signed up in the last seven days.”

    Card for the “Automate Intercom: conversations, segments, journeys” skill

    Skill published by Claude Office Skills under the MIT license, delivered in its original version.

    Show more

    How to use it

    1. Install the skill in your agent's skills folder
    2. Ask your agent to automate customer messaging, segments and journeys in Intercom
    3. Review and adjust the result

    Content preview

    Files

    • LICENSE1.1 KB
    • NOTICE-PALATEKIT.md0.5 KB
    • SKILL.md11.3 KB

    Origin and licence

    Listed unmodified

    Author
    Claude Office Skills
    Source
    github.com/claude-office-skills/skills/tree/9c4c7d5cd2813a8936bf2c9fdb174ea883b85a11/intercom-automation
    Licence
    MIT

    Notice

    « Intercom Automation » (Claude Office Skills, MIT) livré dans sa version d'origine : fiche en français et en anglais par PalateKit.

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