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Online reputation management v1.0.0

Use this resource to monitor reviews and manage the reputation of an e-commerce brand

New

  • 400 downloads
  • 220 likes
  • 148 saves

Free

Install with the CLI

In a terminal, from the folder you want:

npx --yes palatekit@latest install online-reputation-monitoring

With no option, the skill goes to ~/.agents/skills/; add --agent claude-code (or codex, cursor…) to target an agent.

First time: connect the CLI with

npx --yes palatekit@latest login

The agent builds a monitoring and alert framework suited to your business, then drafts replies to negative reviews. It also proposes a plan to recover your rating and crisis communication templates. Target platforms include Amazon, Shopify, Walmart, WooCommerce, Etsy and TikTok Shop.

Updated November 2, 2026

Card for the “Online reputation management” skill

Details

Generates with
Your agent's model
Licence
MIT

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What you get

  • SKILL.md: monitoring framework, alerts and review reply templates
  • SKILL.md: rating recovery plan and crisis communication templates

Good fit for

  • You receive negative reviews with no reply framework
  • Your average rating drops on a marketplace

Not for

    Tags

    • reputation
    • customer reviews
    • monitoring
    • crisis communication

    About

    You say

    “Draft a reply to a 2-star review complaining about a late delivery.”

    Card for the “Online reputation management” skill

    Skill published by nexscope-ai under the MIT license, delivered in its original version.

    Show more

    How to use it

    1. Install the skill in your agent's skills folder
    2. Ask your agent to monitor reviews and manage the reputation of an e-commerce brand
    3. Review and adjust the result

    Content preview

    Files

    • LICENSE1.1 KB
    • NOTICE-PALATEKIT.md0.5 KB
    • SKILL.md1.8 KB

    Origin and licence

    Listed unmodified

    Author
    nexscope-ai
    Source
    github.com/nexscope-ai/ecommerce-skills/tree/ee0fb29433d02ccc22e3e6cea9ab4586d49fd42e/online-reputation-management
    Licence
    MIT

    Notice

    « online-reputation-management » (nexscope-ai, MIT) livré dans sa version d'origine : fiche en français et en anglais par PalateKit.

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