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Returns and reverse logistics v1.0.0

Use this resource to organize the handling of returns, refunds and warranty claims

New

  • 588 downloads
  • 174 likes
  • 190 saves

Free

Install with the CLI

In a terminal, from the folder you want:

npx --yes palatekit@latest install returns-processing-workflow

With no option, the skill goes to ~/.agents/skills/; add --agent claude-code (or codex, cursor…) to target an agent.

First time: connect the CLI with

npx --yes palatekit@latest login

The agent checks the applicable policy and its basis, separates voluntary return policies from statutory remedies and warranties, then drafts the receiving, inspection, decision and refund steps. You get a handling workflow and the expected outputs.

Mostly picked by

Updated November 2, 2026

Card for the “Returns and reverse logistics” skill

Details

Works in
Install guides
Generates with
Your agent's model
Licence
MIT

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What you get

  • SKILL.md: operating rules, handling flow and decision rules
  • SKILL.md: example, expected outputs and metrics

Good fit for

  • You sell online and receive returns every week
  • You need to clarify who refunds a product under a manufacturer warranty

Not for

    Tags

    • returns
    • refund
    • warranty
    • logistics

    About

    You say

    “Describe the returns handling for my shop: authorization, receiving, inspection and refund.”

    Card for the “Returns and reverse logistics” skill

    Skill published by sickn33 under the MIT license, delivered in its original version.

    Show more

    How to use it

    1. Install the skill in your agent's skills folder
    2. Ask your agent to organize the handling of returns, refunds and warranty claims
    3. Review and adjust the result

    Content preview

    Files

    • LICENSE1.1 KB
    • NOTICE-PALATEKIT.md0.5 KB
    • references/communication-templates.md21.7 KB
    • references/decision-frameworks.md6.2 KB
    • references/edge-cases.md8.6 KB
    • SKILL.md6.1 KB

    Origin and licence

    Listed unmodified

    Author
    sickn33
    Source
    github.com/sickn33/agentic-awesome-skills/tree/e9809578fd426a284af017c5db99f8eb6628e6ca/skills/returns-reverse-logistics
    Licence
    MIT

    Notice

    « returns-reverse-logistics » (sickn33, MIT) livré dans sa version d'origine : fiche en français et en anglais par PalateKit.

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