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SLA measurement configuration v1.0.0

Use this resource to configure service-level measurement and breach alerts

New

  • 397 downloads
  • 247 likes
  • 158 saves

Free

Install with the CLI

In a terminal, from the folder you want:

npx --yes palatekit@latest install sla-measurement-config

With no option, the skill goes to ~/.agents/skills/; add --agent claude-code (or codex, cursor…) to target an agent.

First time: connect the CLI with

npx --yes palatekit@latest login

The agent formalizes each commitment: when the clock starts and stops, business calendar, alert thresholds at 50, 75 or 90% and the action on breach. You get a YAML configuration and a matching dashboard.

Mostly picked by

Updated November 2, 2026

Card for the “SLA measurement configuration” skill

Details

Works in
Install guides
Generates with
Your agent's model
Licence
MIT

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What you get

  • SKILL.md: SLA definition and measurement points
  • SKILL.md: business calendar, alert thresholds and breach actions

Good fit for

  • You promise customers a response within 24 business hours
  • A processing workflow must trigger an escalation

Not for

    Tags

    • sla
    • deadlines
    • alerts
    • customer service
    • configuration

    About

    You say

    “Configure SLA measurement: claim acknowledgement within 24 business hours, alert at 75%.”

    Card for the “SLA measurement configuration” skill

    Skill published by thelobbi under the MIT license, delivered in its original version.

    Show more

    How to use it

    1. Install the skill in your agent's skills folder
    2. Ask your agent to configure service-level measurement and breach alerts
    3. Review and adjust the result

    Content preview

    Files

    • LICENSE1 KB
    • NOTICE-PALATEKIT.md0.5 KB
    • SKILL.md0.8 KB

    Origin and licence

    Listed unmodified

    Author
    thelobbi
    Source
    github.com/thelobbi/claude/tree/f971cbfa27f0d1cd9d885bb9ae0f325dbe90dc27/plugins/lobbi-workflow-engine/skills/sla-tracker
    Licence
    MIT

    Notice

    « sla-tracker » (thelobbi, MIT) livré dans sa version d'origine : fiche en français et en anglais par PalateKit.

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