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Reducing churn: cancellations and failed payments v1.0.0

Use this resource to reduce voluntary cancellations and failed payments on a subscription

New

  • 569 downloads
  • 228 likes
  • 178 saves

Free

Install with the CLI

In a terminal, from the folder you want:

npx --yes palatekit@latest install subscription-churn-prevention

With no option, the skill goes to ~/.agents/skills/; add --agent claude-code (or codex, cursor…) to target an agent.

First time: connect the CLI with

npx --yes palatekit@latest login

The agent reviews your situation, designs the cancel flow with its save offers and exit survey, then sets up dunning and win-back. You get a retention strategy and templates to test.

Mostly picked by

Updated November 2, 2026

Card for the “Reducing churn: cancellations and failed payments” skill

Details

Works in
Install guides
Generates with
Your agent's model
Licence
MIT

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What you get

  • SKILL.md: initial assessment and retention principles
  • references/cancel-flow-patterns.md: cancel flow patterns
  • references/dunning-playbook.md: dunning sequence

Good fit for

  • Cancellations are rising and you want an exit flow
  • Payments fail and you lose subscribers without meaning to

Not for

    Tags

    • churn
    • retention
    • cancellation
    • dunning

    About

    You say

    “Design the cancel flow for my subscription and the reminders for declined payments.”

    Card for the “Reducing churn: cancellations and failed payments” skill

    Skill published by sickn33 under the MIT license, delivered in its original version.

    Show more

    How to use it

    1. Install the skill in your agent's skills folder
    2. Ask your agent to reduce voluntary cancellations and failed payments on a subscription
    3. Review and adjust the result

    Content preview

    Files

    • evals/evals.json7.7 KB
    • LICENSE1.1 KB
    • NOTICE-PALATEKIT.md0.5 KB
    • references/cancel-flow-patterns.md11.3 KB
    • references/dunning-playbook.md13.8 KB
    • SKILL.md20.4 KB

    Origin and licence

    Listed unmodified

    Author
    sickn33
    Source
    github.com/sickn33/agentic-awesome-skills/tree/e9809578fd426a284af017c5db99f8eb6628e6ca/skills/churn-prevention
    Licence
    MIT

    Notice

    « churn-prevention » (sickn33, MIT) livré dans sa version d'origine : fiche en français et en anglais par PalateKit.

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