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Churn reduction and cancellation flow v1.0.0

Use this resource to reduce cancellations, design the cancel flow and recover failed payments

New

  • 525 downloads
  • 167 likes
  • 225 saves

Free

Install with the CLI

In a terminal, from the folder you want:

npx --yes palatekit@latest install subscription-churn-reduction

With no option, the skill goes to ~/.agents/skills/; add --agent claude-code (or codex, cursor…) to target an agent.

First time: connect the CLI with

npx --yes palatekit@latest login

The agent analyzes voluntary and involuntary churn, then proposes a cancel flow with an exit survey, dynamic save offers and payment recovery. You get a flow spec and a recovery plan.

Mostly picked by

Updated November 2, 2026

Card for the “Churn reduction and cancellation flow” skill

Details

Works in
Install guides
Generates with
Your agent's model
Licence
MIT

Similar resources

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What you get

  • SKILL.md: method for designing the cancel flow and offers
  • references/: cancel flow patterns and dunning playbook

Good fit for

  • Many subscribers cancel after a few months
  • Payments fail and you have no recovery process

Not for

    Tags

    • churn
    • cancellation
    • retention
    • failed payment

    About

    You say

    “Design our subscription cancel flow: offer a pause or a discount before letting users cancel.”

    Card for the “Churn reduction and cancellation flow” skill

    Skill published by coreyhaines31 under the MIT license, delivered in its original version.

    Show more

    How to use it

    1. Install the skill in your agent's skills folder
    2. Ask your agent to reduce cancellations, design the cancel flow and recover failed payments
    3. Review and adjust the result

    Content preview

    Files

    • evals/evals.json8.1 KB
    • LICENSE1.1 KB
    • NOTICE-PALATEKIT.md0.5 KB
    • references/cancel-flow-patterns.md10.7 KB
    • references/dunning-playbook.md14.1 KB
    • SKILL.md20 KB

    Origin and licence

    Listed unmodified

    Author
    coreyhaines31
    Source
    github.com/coreyhaines31/marketingskills/tree/0cd9b3a0ef4c411a1d690419ce843f2a1da32cce/skills/churn-prevention
    Licence
    MIT

    Notice

    « churn-prevention » (coreyhaines31, MIT) livré dans sa version d'origine : fiche en français et en anglais par PalateKit.

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