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Churn prevention and win-back playbook v1.0.0

Use this resource to prevent churn and win back lost customers

New

  • 515 downloads
  • 236 likes
  • 230 saves

Free

Install with the CLI

In a terminal, from the folder you want:

npx --yes palatekit@latest install churn-prevention-playbook

With no option, the skill goes to ~/.agents/skills/; add --agent claude-code (or codex, cursor…) to target an agent.

First time: connect the CLI with

npx --yes palatekit@latest login

The agent classifies the situation, identifies the cause of the risk, then writes the right intervention: prevention sequence, save plan or win-back campaign. You get a complete playbook.

Mostly picked by

Updated November 2, 2026

Card for the “Churn prevention and win-back playbook” skill

Details

Works in
Install guides
Generates with
Your agent's model
Licence
MIT

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What you get

  • SKILL.md: situation classification and root causes of risk
  • SKILL.md: intervention sequence, save plan and win-back campaign

Good fit for

  • Customers turn red on your health score
  • A customer tells you they intend to cancel

Not for

    Tags

    • churn
    • retention
    • win-back

    About

    You say

    “Write the plan to save the customers who cancelled their subscription last month.”

    Card for the “Churn prevention and win-back playbook” skill

    Skill published by tonone-ai <hello@tonone.ai> under the MIT license, delivered in its original version.

    Show more

    How to use it

    1. Install the skill in your agent's skills folder
    2. Ask your agent to prevent churn and win back lost customers
    3. Review and adjust the result

    Content preview

    Files

    • LICENSE1.1 KB
    • NOTICE-PALATEKIT.md0.5 KB
    • SKILL.md5.9 KB

    Origin and licence

    Listed unmodified

    Author
    tonone-ai <hello@tonone.ai>
    Source
    github.com/jeremylongshore/tons-of-skills-marketplace/tree/ab85a061f7bcc039dac13ee193de7a4cd4388571/plugins/ai-agency/tonone/skills/keep-playbook
    Licence
    MIT

    Notice

    « keep-playbook » (tonone-ai <hello@tonone.ai>, MIT) livré dans sa version d'origine : fiche en français et en anglais par PalateKit.

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