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Churn save play library v1.0.0

Use this resource to link disengagement signals to corrective actions, owners and measures

New

  • 433 downloads
  • 170 likes
  • 179 saves

Free

Install with the CLI

In a terminal, from the folder you want:

npx --yes palatekit@latest install churn-save-plays

With no option, the skill goes to ~/.agents/skills/; add --agent claude-code (or codex, cursor…) to target an agent.

First time: connect the CLI with

npx --yes palatekit@latest login

The agent links each signal (usage drop, spike in support requests, NPS decline) to an action category, describes each play and assigns an owner with a deadline. You get a sheet per play and a plan to measure its effectiveness.

Mostly picked by

Updated November 2, 2026

Card for the “Churn save play library” skill

Details

Works in
Install guides
Generates with
Your agent's model
Licence
Apache-2.0

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What you get

  • SKILL.md: trigger signals and play categories
  • SKILL.md: play sheet, owner matrix and measurement plan

Good fit for

  • You want to turn churn signals into concrete actions
  • Customer success and marketing do not act on the same accounts

Not for

    Tags

    • retention
    • disengagement
    • actions
    • measurement

    About

    You say

    “Define our response to a usage drop of more than 30% among annual customers: message, owner and deadline.”

    Card for the “Churn save play library” skill

    Skill published by gtmagents under the Apache-2.0 license, delivered in its original version.

    Show more

    How to use it

    1. Install the skill in your agent's skills folder
    2. Ask your agent to link disengagement signals to corrective actions, owners and measures
    3. Review and adjust the result

    Content preview

    Files

    • LICENSE11.1 KB
    • NOTICE-PALATEKIT.md0.5 KB
    • SKILL.md1.2 KB

    Origin and licence

    Listed unmodified

    Author
    gtmagents
    Source
    github.com/gtmagents/gtm-agents/tree/78e0419f4440bcb43bc80127e174ecf5adef1753/plugins/customer-analytics/skills/save-play-library
    Licence
    Apache-2.0

    Notice

    « save-play-library » (gtmagents, Apache-2.0) livré dans sa version d'origine : fiche en français et en anglais par PalateKit.

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